Here are some of the many advantages of using NeoCertified.

Check them out for yourself!

Advantages + Perks

Cloud-based Portal
  • From our secure portal, you can verify exactly when a recipient opens a message, as well as when they open an attachment
  • NeoCertified also has a reminder system in place which will send a “Reminder Email” to both the recipient and the sender in the event that a secure email has not been opened within a sender-specified period of time.
  • You can also choose to receive a confirmation email when your message is opened.
  • NeoCertified users can choose to have their secure messages retained anywhere from 1 day to 7 years.
  • We create a co-branded webpage inside of the secure portal so that all your recipients see your corporate logo when they log in to retrieve your secure message.
Outlook + Third-Party Compatability
  • You can send & receive secure email directly in Outlook (2007|2010|2013|2016|2019 & Outlook 365) as well with any Internet browser (IE, Chrome, Firefox, etc.).
  • Our Outlook button is a dual-threaded process, which allows you to send large files from Outlook and continue to work within Outlook while the file is being transmitted.
  • You can send files as large as 20 MB from Outlook (limited by Microsoft) and up to 100MB via our secure cloud-based portal depending on your ISP bandwidth limitations.
  • NeoCertified also works directly with 3rd-party applications that use Microsoft Outlook to send email. You can start sending documents and PDFs securely directly from your 3rd-party applications using NeoCertified’s secure button inside of Outlook.

We are compliant with the following requirements and regulations:

  • FINRA – Financial Industry Regulatory Authority
  • SEC – Security Exchange Commission
  • FCRA – Fair Credit And Reporting Act
  • HIPAA – Health Insurance Portability & Accountability Act
  • SOX – Sarbanes – Oxley Act
  • GLBA – Gramm – Leach Bliley Act

Advantages + Perks (Continued)

Business-based Advantages
  • We do not require a multi-year commitment or contract. All of our agreements are annually-based.
  • We will provide BAAs (Business Associate Agreements) for HIPAA-regulated organizations.
  • The company administrator has the ability to designate whether or not the Sender’s emails are to be stored within their own Outlook environment or on the NeoCertified Secure Servers.
  • All NeoCertified Resellers will have full access to our Media Kit, which includes videos / branding / references / documents.
Purchasing NeoCertified Licenses
  • We offer a 30-day money-back guarantee on all purchased NeoCertified licenses.
  • For NeoCertified clients that purchase 10 or more licenses, CustomerConnect (our secure contact form widget) can be included with your purchase at no additional charge.
  • Discounts are available for Non-profit organizations and for large quantity license purchases.
Customer Support
  • We have a 24/7 100% US-based Customer Support Team which all of your users can contact in the event that an issue arises with our solution.
  • We also fully support all of your secure email recipients.
  • All users and recipients have access to our fully-fledged FAQs page.
  • Contact us with any questions at or at (877) 613-5036.

Advantages + Perks (Continued)

Convenience Perks
  • As part of the NeoCertified license, we include NeoMobile, which gives your users mobile-optimized access to the NeoCertified secure portal. They’ll be able to send & receive secure messages directly from their mobile device, tablet, laptop, or computer.
  • You can send NeoCertified Secure Messages directly from Microsoft Word, Excel, PowerPoint, and Adobe PDFs. You will never need to close a document sending it along inside of a secure email.
  • Our recipient notification email is one of the easiest in the industry for your recipients to navigate and access.
  • All users can continue using their existing email address to send and receive their secure emails via NeoCertified.
  • You don’t need to change any of your email server settings, your MX Record, or install any hardware to use NeoCertified.
  • There is no server hardware or server software to install or maintain when using NeoCertified.
About Us
  • We have thousands of clients spread across all 50 states. We are happy to provide references upon request!
  • NeoCertified has been providing secure email services since 2002.
  • Read more about the legacy of NeoCertified.
Technical Specifications
  • We have an SSAe 16 Type II Certification for our datacenter (formally called the SAS 70 Type II Certification).
  • NIST Certified AES 256-bit Encryption
  • Transport Layer Security Protocol Communication (TLS 1.2)
  • FIPS 140 Compliant
  • Check out all of our Technical Specifications

Our Most Popular Solutions

Secure Email Encryption

Send and receive secure emails directly from our Cloud-based portal from any internet-connected device, along with a plethora of other features.

Customer Connect

CustomerConnect is an inbound secure email solution that allows your clients to communicate securely with you directly from your website!

Outlook Add-In

NeoCertified’s Secure Email Add-In for Outlook allows you to both send and receive secure email directly from your Outlook application.

API Integration

API Integration helps businesses streamline email security processes. Give your employees easy access to a secure email solution you can trust!

Interested in getting started today?