Neocertified secure email
Always Manage Your Email Accounts
Always Change Your Password
The first and most vital step to take if one’s email account becomes hacked is changing your password. This will help to prevent further or future damage to your account and maybe even stop the breach entirely. For those who are unfamiliar with how to do so, simply use the “Forgot Password” link at your login page. After you have successfully updated your password it’s time to run a security scan on your computer. This will help to expose any bugs, malware, or viruses disturbing your computer.
A security scan will be able to browse through your computer’s history for any malicious activity. Depending on what software you use, we recommend Norton, the scan will be able to provide you with a complete report detailing the existence and status of your security protection on your laptop or desktop.
Check Your Account Settings
Always check your account settings to make sure nothing has been tampered with. If you see any unrecognizable data, copies of your messages marked to be forwarded to unknown addresses, random contacts, or unfamiliar changes to your email signature file, take a moment to change your security questions and answers that your email provider uses to confirm your identity. It is also important to contact your email provider to let them know of a possible hack.
If your account is compromised, it may be effective to also make the people in your contact list aware of the hack. The reason for this is that if they open an email sent from your account by a hacker, they could be opening a virus-ridden link, message, or malware. Another method of protection, some email providers allow, is the “two-factor authentication tool”. This will lock your email, requiring two forms of authentication, your password being one and a question or one-time code being the other. Always create a strong and complex password for your email account, and never write it down or keep it stored where someone can easily access it. Passwords should be updated every 90 days to keep your account more secure. When creating a password always make sure it is at least 8 characters long, and keep in mind that every character you add increases the difficulty of someone guessing it, and therefore hacking your account. Another trick to use, that many don’t take advantage of, is using a phrase instead of a word. For example, you could use a lyric from a song or a phrase your father told you as a kid, whatever you choose make sure it is something you can easily remember.
If you happen to log in into your email account with a familiar password that no longer works then you should be suspicious of a potential data breach. If this were to happen, make sure to reset your password following the prompts displayed in your email & contact your email provider.
Again, if your email account ever becomes breached or you suspect that it was breached always remember to immediately change your password followed by running a security scan across your computer. Check your account settings, incorporate a “two-factor authentication” tool into your email account, and inform anyone who is in contact with you through email to be aware of your compromised account.
If you feel your account was breached and it contains important data, such as credit card numbers call your bank immediately to cancel your cards.