Contact us


Have Questions or Need Tech Support?

At NeoCertified, customer service is our top priority plain and simple, which is why we provide 24/7 US-based tech support to all of our clients and their recipients. Tell us your needs or questions, and we’ll work diligently to fix your issues or find answers to all of your questions about our products.

Need to Add Additional Licenses?

Looking to add additional licenses to your NeoCertified account? We make it easier than 1,2,3 to add more users to your account. Remember to ask about appointing a company administrator to your account for an even faster user experience. Click here to add additional users to your account.

Protect your emails today

Benefits with NeoCertified


Secure Cloud-Based Portal

Access your inbox, send encrypted emails and attachments, customize your preferences, download our Microsoft Outlook Add-In, and so much more all by way of our encrypted secure email portal. Email is easier with NeoCertified.


Customer Service

Get support when you need it! No bots, no gimmicks, just our support team! You can even schedule a remote session to receive assistance in installing any of our integrated Add-Ins or Extensions! Give us a call or send us an email at


HIPAA Compliance

NeoCertified ensures the encryption of all emails containing HIPAA-specific safeguards including administrative, physical, and technical. Our HIPAA-compliant email solution is compliant with all current HIPAA regulations.

Sales team

Have a question about our prices or need a custom quote? Use the form below to contact our Sales Team.

Customer Support

Have questions about how our solution works? Use the form below to contact our Support Team.

Ready for better email security?

NeoCertified is here for all your email security needs.