Hi [RECIPIENT NAME],

I wanted to let you know that [INSERT BUSINESS NAME] will now be using NeoCertified Secure Email as our secure email provider moving forward. NeoCertified allows us to send messages & documents securely to you, our recipients.

Once you’ve first received a NeoCertified Secure Message from us, there will be a link to click on that says “Click Here To Open Your Secure Message”. Once you click, it will take you to the NeoCertified Secure Portal which will then allow you to either Create Your Own Password, which can be used in the future, or you can choose to use a One-Time Passcode for one single use.

You will be able to read and/or reply to secure email messages for free at any given time.

If you ever forget your password, you can always use the “Forgot Password” option on the sign-in page to reset. And if for some reason, your are not able to see NeoCertified Secure Email messages, please check your Spam/Junk Folder to ensure they are not being blocked.

If you have any additional questions or concerns about these secure email messages or NeoCertified, don’t hesitate to ask.

NeoCertified’s Customer Support Team can also be reach at (877) 613-5036, emailed at Support@NeoCertified.com, or you can visit their FAQs Page.

Thanks