GDPR + CCPA Compliance Information

NEOCERTIFIED – GDPR + CCPA COMPLIANCE COMMITMENT

NeoCertified is compliant with both GDPR (General Data Protection Regulation) and CCPA (California Consumer Protection Act) legislation and has always been committed to protecting the data and information of website visitors, current + prospective clients, and all companies and individuals that use NeoCertified products or visit NeoCertified.com.

We have made vast improvements to both the NeoCertified software application and the brochure website (NeoCertified.com) to ensure that individual (or individuals) visiting the software or webpage are aware that data is being collected and shared with third-party applications. Individuals also have the ability to decline that their information be collected, and that if already collected, they have the ability to request that previously collected information & data be permanently deleted.

We welcome both GDPR and CCPA compliance standards and are happy to oblige any customers, consumers, or individuals that come across our brochure website or software application with specific data & information deletion requests, as well as opening up conversation about the data that is being collected.

We here at NeoCertified are committed to protecting all of your data & information, being transparent with how we collect and what is being collected, and to commit to each individual that their data & information will never be shared or used maliciously, inappropriately, or for unjust cause.

WHAT IS GDPR?

“The aim of the GDPR is to protect all EU citizens from privacy and data breaches in today’s data-driven world. Although the key principles of data privacy still hold true to the previous directive, many changes have been proposed to the regulatory policies; the key points of the GDPR as well as information on the impacts it will have on business can be found below.”

This information has been taken from the EUGDPR.org website; more information can be found here.

WHAT IS CCPA?

“In short, the California Consumer Privacy Act will accomplish the following three major goals:

You will have the right to know what information large corporations are collecting about you…and you should. Businesses use your personal information for their own purposes, including targeting you with ads, discriminating against you based on price or service level, and compiling your information into an extensive electronic file on you. You should be able to know what’s being collected about you.

You will have the right to tell a business not to share or sell your personal information…and you should. California law has not kept pace with changing business practices. Businesses not only know where you live and how many children you have, but also how fast you drive, your personality, sleep habits, health and financial information, current location, web browsing history, to name just a few things.

You will have the right to protections against businesses which do not uphold the value of your privacy…and you should. Businesses that collect your sensitive personal information should take basic steps to keep it safe. Right now there are no consequences if they don’t, and this law will introduce some consequences.

The California Consumer Privacy Act will give you these important new rights on January 1, 2020.”

This information has been taken from the CAPrivacy.org website; more information can be found here.

NEOCERTIFIED PRIVACY POLICY

You can find the updated NeoCertified Privacy Policy here.

If you have any questions, comments, or concerns about what data is being collected, how it is collected, what third-parties are being used to collect the data, or how to request a deletion, please contact us today at Info@NeoCertified.com or by phone at (877) 613-5036.

DATA COLLECTED

NeoCertified may collect portions of the following website visitor data & information based on visitor navigation and form submission, or all of the following website visitor data & information on the NeoCertified.com brochure website based on the individual’s visits & submissions of information via various forms across the website. We do not distribute, sell, or share this information to outside parties or resources.

Website Data That May Be Collected
  • Company Name
  • First Name + Last Name
  • Email Address
  • IP Address + GeoLocation
  • Country Name + Country ISO Code
  • Phone Number
  • Company ISP
  • Device
  • Lead Source
  • Created Date
  • Company Role
  • Behavioral Information
  • Area Code
  • Industry
  • Search Keyword
  • Comments
  • Place Of Employment
  • Channel
  • Number Of Sessions
  • Length Of Sessions
  • Pageviews
  • Company Total Revenue
  • Social Media Platform
  • Browser Platform
  • Continent Name + Continent ISO Code
  • State Name + State ISO Code

REQUEST FOR PERMANENT DATA & INFORMATION DELETION

As a NeoCertified user, website visitor of NeoCertified.com, or as an individual that has used NeoCertified’s software at any point in time, you are entitled to request us to erase any personal data we hold about you.

We will do our best to respond promptly and in any event within 10 business days (via email or phone) of the following:

-Our receipt of your written request; or
-Our receipt of any further information we may ask you to provide to enable us to comply with your request, whichever happens to be later.

You may request the information & data deletion either one of two ways.

  1. Fill out the form below to submit an information & data deletion request to NeoCertified. Upon completion of this request, a member of the NeoCertified Support Team will contact you via email to inform you that this request has been received & completed within 10 business days.
  2. Send an email using the Deletion Request Email Template below with all fields, including your contact information, completed inside of the email message to Info@NeoCertified.com. Upon completion of this request, a member of the NeoCertified Support Team will contact you via email to inform you that this request has been received & completed within 10 business days.
  1. INFORMATION & DATA DELETION REQUEST – FORM SUBMISSION

Please fill out and submit the Information & Data Deletion Request Form below to submit your request for permanent information & data deletion.

Upon completion of this request, a member of the NeoCertified Support Team will contact you to inform you that this request has been completed within 10 business days.

PLEASE WAIT UNTIL THE FORM HAS BEEN FULLY SUBMITTED.

DO NOT CLICK THE BACK ARROW OR EXIT THE WINDOW AS IT IS SUBMITTING YOUR REQUEST.

2. INFORMATION & DATA DELETION REQUEST – EMAIL TEMPLATE

Please use the Information & Data Deletion Request Email Template inside of the toggle box below. Complete all of the necessary fields and send your email request to Info@NeoCertified.com.

Upon completion of this request, a member of the NeoCertified Support Team will contact you via email to inform you that this request has been received & completed within 10 business days.

Information & Data Deletion Request - Email Template

To Whom It May Concern:

I am hereby requesting immediate erasure of personal data concerning me according to Article 17 GDPR.

[Please erase all personal data concerning me as defined by Article 4(1) GDPR.]
[Please delete the following personal data concerning me: Specify the data to be deleted.]

I am of the opinion that the requirements set forth in Article 17(1) GDPR are fulfilled.

If I have given consent to the processing of my personal data (e.g. according to Article 6(1) or Article 9(2) GDPR), I am hereby withdrawing said consent.
In addition, I am objecting to the processing of personal data concerning me (which includes profiling), according to Article 21 GDPR.

In case you have disclosed the affected personal data to third parties, you have to communicate my request for erasure of the affected personal data, as well as any references to it, to each recipient as laid down in Article 19 GDPR. Please also inform me about those recipients.

If you object to the requested erasure, you have to justify that to me.

My request explicitly includes any other services and companies for which you are the controller as defined by Article 4(7) GDPR.

As laid down in Article 12(3) GDPR, you have to confirm the erasure to me without undue delay and in any event within one month of receipt of the request.

I am including the following information necessary to identify me:
[Enter your identification data here. This often includes information like your name, your date of birth, your address, your email address and so on.]

If you do not answer my request within the stated period, I am reserving the right to take legal action against you and to lodge a complaint with the responsible supervisory authority.

Yours sincerely,
[Your name]

If you have any other questions, comments, or concerns,
please feel free to contact either our Customer Support Team or our Sales Team at the links listed below.

Sales

Have questions about receiving a quote or becoming a Partner-Reseller?

Give our Sales Team a call or send an email to Sales@NeoCertified.com

Support

You’ll have access to our 24/7 100% US-based Customer Support Team.

If you have any questions about our solutions, give us a call.

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