How To Start Using NeoCertified…
Here are some guidelines to follow to ensure your success when using our secure solution.
Administrator Outlook Guide
All users can download the Outlook Add-In inside the portal. If you’re an administrator who’ll be installing the Outlook Add-In for multiple accounts, download the walk-through here before getting started.
Remember Your Login Info!
Please keep your login information in a secure location! You can always use the “Forgot Password” link on the initial login page if you happen to forget your credentials.
Set Your Preferences
On the Preferences page, located within the main menu of your Secure Message Center, you can set your time-zone, retention period for secure emails, create a signature block, and much more! Feel free to contact support at (877) 613-5036 with any questions!
Download Getting Started Guide
To make logging into your account easy, click here to download this Getting Started Guide or add https://ncm4.neocertifiedmail.com/ to your “Bookmarks” in your browser (click the star in Google Chrome).
Brand Your Account
If you would like a company logo or graphic to be displayed inside of your Secure Message Center to your recipients, please email the graphic to support@neocertified.com with the subject line “Secure Message Center Company Logo” followed by your name and company.
Recipient Information
All of your secure email recipients will be required to set up a password when first receiving a secure email. Once inside their Secure Message Center, they’ll be able to read & reply to your secure emails.