HIPAA compliance for health providers

Email encryption for HIPAA healthcare providers is just a click away!
Get Started

NeoCertified’s HIPAA compliance for email communications made simple.

Our HIPAA compliant email solution is the next step in HIPAA compliance, helping your business avoid overwhelming fines. Instill trust in your clients and your employees by implementing a secure email encryption solution on your email platform that helps your business maintain its required security and integrity.

Microsoft Outlook Email

Send encrypted emails right from your Microsoft Outlook browser. Our Outlook Add-In is compatible with versions 2010 | 2013 | 2016 | 2019 & Office 365.

Guaranteed Security

Since 2002 NeoCertified has been one of the most dependable secure email providers for healthcare organizations, offering the best in class email security.

Stay A Step Ahead

Email encryption is all you need to steer clear of HIPAA fines or any unwanted parties trying to gain access to private healthcare-related information.

Protect Sensitive Data

HIPAA email compliance for healthcare providers is just a click away!

Our most popular and keystone product is our HIPAA Compliant Email Encryptions Solution, We also offer a secure messages inbound email option called Customer Connect, which allows clients to compose and send secure web messages (with attachments) directly on their website. And for larger healthcare organizations, our encrypted API integration is the perfect complement, which would allow your users to access our secure email solution directly from your business application. HIPAA-compliant email service is just a click away!


Email encryption for healthcare

NeoCertified is one of the top secure email providers for healthcare in the country, offering a variety of secure email solutions around protected health information (PHI) for healthcare organizations. Our HIPAA Compliant Email Solution complies with all healthcare-related email security requirements on both state and federal levels.

HIPAA Email Portal

Give your organization the ability to work directly through a secure HIPAA email portal while communicating with clients, business associates, and other medical professionals.

Encrypt ePHI

All confidential healthcare information is safeguarded, meeting all state and federal security regulations, including compliance with HIPAA and HITECH. The difference IS our product!

Large File Transfer

NeoCertified’s Secure Large-File Transfer option, allows you to effortlessly send large files of up to 1GB in size directly from your device’s file manager. Our LFT option utilizes the same commercial-grade encryption for all secure emails sent with NeoCertified.

HIPAA Compliant Email Information

HIPAA email requirements

There are five (5) specific HIPAA requirements as related to email.  (Click here to review the actual HIPAA Security Rule)

1. Access Controls: A covered entity must implement technical policies and procedures limiting access to systems containing electronically protected health information (ePHI) only to personnel with sufficient access rights. (164.312 (a)) The Access Controls specifications include:

2. Audit Controls: A covered entity must implement software that records and examines activity in information systems that contain or use ePHI. (164.312 (b))
+ Having unique user identification.
+ Having an emergency access procedure
+ Having an automatic logoff process
+ Having encryption & decryption process

3. Integrity: A covered entity must implement policies & procedures to protect ePHI from improper alteration or destruction. (164.312 (c)). This includes having a mechanism to authenticate ePHI.

4. Person or Entity Authentication: A covered entity must implement procedures to verify a person or entity accessing ePHI is the one claimed. (164.32) (d))

5. Transmission Security: A covered entity must implement technical measures to guard against unauthorized access to ePHI that is being transmitted over an electronic communications network (164.312 (e)). This includes having integrity controls & encryption.

How to become HIPAA compliant

1. According to HIPAA, any company that handles medical records is considered a “Business Associate” and would need to sign a Business Associate Agreement (BAA). We’re happy to provide a BAA for any of our customers. Click Here to see an example BAA and learn more.

2. Using a HIPAA-compliant email solution, such as NeoCertified, ensures that all emails dealing with ePHI are only accessible by entitled covered entities.

3. Train and re-train your medical staff who have access to ePHI and all medical records on updated HIPAA procedures regularly.

4. To find out more about regulations and email-related requirements, you can find the entire HIPAA Security Rule here.

HIPAA email compliance

Electronic Protected Health Information (ePHI) is extremely sensitive, confidential patient data that, according to both state and federal regulations, must be kept secure, regardless of whether it is stored, transmitted, or transferred. If these policies aren’t followed by a covered business or its associates (including their subcontractors), severe penalties of up to $1,500,000 per year may be imposed upon that business.

A single breach into your unprotected system may now result in heftier fines, client reparation costs, and most importantly, the biggest casualty of them all being your business’ reputation.

HIPAA Violation Examples

Our HIPAA compliant email solution, which includes both the secure portal and Microsoft Outlook plug-in, is the next step in compliance, helping your business avoid overwhelming fines.

Instill trust in your clients and your employees by implementing a secure email encryption solution that helps your business maintain both its required level of security and its integrity.

HIPAA Compliant Email Pricing

HIPAA email violation examples
  • The Feinstein Institute for Medical Research agreed to the HIPAA penalty of $3.9 million for multiple HIPAA violations … Learn More
  • North Memorial Health Care agreed to a penalty of $1.55 million for multiple HIPAA violations after “failing to implement a business associate agreement with a major contractor and failing to institute an organization-wide risk analysis to address risks and vulnerabilities to its patient information” … Learn More
  • Complete P.T., Pool & Land Physical Therapy, Inc. has agreed to a settlement penalty of $25,000 plus the adoption and implementation of corrective action plans for failing to safeguard protected health information (PHI) … Learn More
  • The University of Washington Medicine failed to “implement policies and procedures to prevent, detect, contain, and correct security violations”, which has resulted in a $750,00 HIPAA settlement penalty, including a corrective action plan … Learn More

**Disclaimer** The content displayed on this page is merely for educational purposes. It is not intended or claimed to be a substitute for legal or professional advice. Should you decide to act upon any information listed above, you do so at your own risk. While the information in this article has been written and researched to the best of our abilities, we can not guarantee that there are no mistakes or errors. If you want to make sure you are up to date with the latest changes in HIPAA compliance or HIPAA email policies we encourage you to visit our conclusive HIPAA compliant email blog – thank you!