HIPAA For Healthcare

Secure email solutions for healthcare.

To achieve HIPAA compliance, you must make sure that your healthcare organization falls in line with HHS’s Office of Civil Rights (OCR) HIPAA policies and procedures. Click the button below to audit your organization using the OCR’s HIPAA Audit Protocol.

Cloud-Based Portal

Access your inbox, send encrypted emails and attachments, customize your preferences, download our Microsoft Outlook Add-In, and so much more all by way of our encrypted secure email portal. Email is easier with NeoCertified.

Tech Support

Get support when you need it! No bots, no gimmicks, just our support team! You can even schedule a remote session to receive assistance in installing any of our integrated Add-Ins or Extensions! Give us a call or send us an email at support@neocertified.com.

HIPAA Compliant Email

NeoCertified ensures the encryption of all emails containing HIPAA-specific safeguards including administrative, physical, and technical. Our HIPAA-compliant email solution is compliant with all current HIPAA regulations.

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Secure Email Solutions For Healthcare

It’s more than just
HIPAA compliant email

Guaranteed Security

Our HIPAA compliant email solution is the next step in HIPAA compliance, helping your business avoid overwhelming fines. Instill trust in your clients and your employees by implementing a secure email encryption solution on your email platform that helps your business maintain its required security and integrity.

Microsoft Integration

Want to use Microsoft or Google to send your HIPAA-compliant data? No problem! Our encrypted email Add-Ins and Extensions easily integrate with the most popular email applications available so you don’t even need to leave your HIPAA-compliantbrowser to send HIPAA compliant email messages and attachments.


“I’f you can use email, you can use NeoCertified”! No matter your technical level of expertise using NeoCertified is easier than 1,2,3! Whether you’re new to using an encrypted messaging platform or a seasoned veteran well be here every step of the way to help you. Schedule a remote session today with one of expert support technicians for faster installation and easier set up.

More features and benefits

Email encryption solutions for healthcare

NeoCertified is one of the top secure email providers for healthcare in the country, offering a variety of secure email solutions around protected health information (PHI) for healthcare organizations. Our HIPAA Compliant Email Solution complies with all healthcare-related email security requirements on both state and federal levels.

Cloud-based portal

HIPAA email portal for sensitive healthcare data

Give your organization the ability to work directly through a secure HIPAA email portal while communicating with clients, business associates, and other medical professionals.

Microsoft integration is right around the corner

From the portal, you can also download our Microsoft Outlook Add-In which gives you the ability to send and receive secure emails directly from your browser.


Large-file transfer

Send and receive large files with ease

Our Secure Large-File Transfer option, allows you to effortlessly send large files of up to 1GB in size directly from your device’s file manager. Our LFT option utilizes the same commercial-grade encryption for all secure emails sent with NeoCertified.


Encrypt ePHI with NeoCertified fast & easily

All confidential healthcare information is safeguarded, meeting all state and federal security regulations, including compliance with HIPAA and HITECH.


Encrypted Solutions For Healthcare

HIPAA compliance for email communications made simple

Allow your clients, email recipients, website visitors, and anyone who can see your signature block to send you secure messages using NeoCertified in a matter of seconds. Allow patients to upload “New Patient Registration Forms”, receive personal client documents and tax forms, and receive secure messages of any kind on any device, all while staying HIPAA compliant. Put our Secure Contact Form on your website to replace your current contact form today.


Compliance Requirements

HIPAA Compliant Email Information

HIPAA email requirements

There are five (5) specific HIPAA requirements as related to email.  (Click here to review the actual HIPAA Security Rule)

1. Access Controls: A covered entity must implement technical policies and procedures limiting access to systems containing electronically protected health information (ePHI) only to personnel with sufficient access rights. (164.312 (a)) The Access Controls specifications include:

2. Audit Controls: A covered entity must implement software that records and examines activity in information systems that contain or use ePHI. (164.312 (b))
+ Having unique user identification.
+ Having an emergency access procedure
+ Having an automatic logoff process
+ Having encryption & decryption process

3. Integrity: A covered entity must implement policies & procedures to protect ePHI from improper alteration or destruction. (164.312 (c)). This includes having a mechanism to authenticate ePHI.

4. Person or Entity Authentication: A covered entity must implement procedures to verify a person or entity accessing ePHI is the one claimed. (164.32) (d))

5. Transmission Security: A covered entity must implement technical measures to guard against unauthorized access to ePHI that is being transmitted over an electronic communications network (164.312 (e)). This includes having integrity controls & encryption.

How to become HIPAA compliant

1. According to HIPAA, any company that handles medical records is considered a “Business Associate” and would need to sign a Business Associate Agreement (BAA). We’re happy to provide a BAA for any of our customers. Click Here to see an example BAA and learn more.

2. Using a HIPAA-compliant email solution, such as NeoCertified, ensures that all emails dealing with ePHI are only accessible by entitled covered entities.

3. Train and re-train your medical staff who have access to ePHI and all medical records on updated HIPAA procedures regularly.

4. To find out more about regulations and email-related requirements, you can find the entire HIPAA Security Rule here.

HIPAA email compliance

Electronic Protected Health Information (ePHI) is extremely sensitive, confidential patient data that, according to both state and federal regulations, must be kept secure, regardless of whether it is stored, transmitted, or transferred. If these policies aren’t followed by a covered business or its associates (including their subcontractors), severe penalties of up to $1,500,000 per year may be imposed upon that business.

A single breach into your unprotected system may now result in heftier fines, client reparation costs, and most importantly, the biggest casualty of them all being your business’ reputation.

HIPAA Violation Examples

Our HIPAA compliant email solution, which includes both the secure portal and Microsoft Outlook plug-in, is the next step in compliance, helping your business avoid overwhelming fines.

Instill trust in your clients and your employees by implementing a secure email encryption solution that helps your business maintain both its required level of security and its integrity.

HIPAA Compliant Email Pricing

HIPAA email violation examples
  • The Feinstein Institute for Medical Research agreed to the HIPAA penalty of $3.9 million for multiple HIPAA violations … Learn More
  • North Memorial Health Care agreed to a penalty of $1.55 million for multiple HIPAA violations after “failing to implement a business associate agreement with a major contractor and failing to institute an organization-wide risk analysis to address risks and vulnerabilities to its patient information” … Learn More
  • Complete P.T., Pool & Land Physical Therapy, Inc. has agreed to a settlement penalty of $25,000 plus the adoption and implementation of corrective action plans for failing to safeguard protected health information (PHI) … Learn More
  • The University of Washington Medicine failed to “implement policies and procedures to prevent, detect, contain, and correct security violations”, which has resulted in a $750,00 HIPAA settlement penalty, including a corrective action plan … Learn More

**Disclaimer** The content displayed on this page is merely for educational purposes. It is not intended or claimed to be a substitute for legal or professional advice. Should you decide to act upon any information listed above, you do so at your own risk. While the information in this article has been written and researched to the best of our abilities, we can not guarantee that there are no mistakes or errors. If you want to make sure you are up to date with the latest changes in HIPAA compliance or HIPAA email policies we encourage you to visit our conclusive HIPAA compliant email blog – thank you!