Product Videos

See all of our product video demos, from our Outlook experience to our Cloud-Based Portal experience it’s all there!

Outlook Experience

See how easy it is to send secure emails in your Outlook browser. Our Secure Email for Outlook Solution is perfect for personal or business use.

Office 365 Experience

See how easy it is to send secure emails in your Office 365 browser. Our Office 365 Encryption Solution is perfect for personal or business use, and will fulfill all of your compliance needs!

Gmail Experience

All it takes is the click of a button to send secure in Gmail. Our Secure Email for Gmail Solution is perfect for personal or business use!

Edge Experience

See how easy it is to send secure emails in your Microsoft Edge browser. Our Secure Email Microsoft Edge Extension is perfect for personal or business use.

Mobile Experience

All it takes is the click of a button to send securely from within your mobile device. Just download the NeoCertified App and you will be able to start sending securely in a matter of seconds!

Portal Experience

See how easy it is to send secure emails from within our Cloud-Based Secure Portal. You can also download our Outlook Add-in directly from the portal in a matter of seconds! 

HIPAA Experience

Sending ePHI securely is a must, learn how NeoCertified can help your business maintain HIPAA compliance.

Customer Connect Experience

Do your customers ever need to reach you in a secure manner? Well, now they can! Watch how CustomerConnect allows your customers to send you a secure email directly on your own website.

Recipient Experience

See how easy it is for your recipients to read and respond securely to your secure emails. It’s a free and simple process!

Support Videos

Looking for support? Look no further, all of our general support videos are listed below!

Setting Up Your NeoCertified Account

Need a tutorial on setting up your account for the very first time? Watch the video to learn how to get started with NeoCertified.

Send Your First Secure Email

Learn how to send your first secure email through NeoCertified.

Install NeoCertified In Outlook

Need to install our integrated NeoCertified secure Outlook button? Learn how to do so right here, it’s as simple as 1-2-3!

Re-enable Outlook 2010 Button

If your NeoCertified send/receive buttons can no longer be seen in Outlook, learn how you can re-enable them yourself.

Setting Up Large-File Transfer

Learn how to install our Secure Large File Transfer Client on your desktop.

Re-enable Outlook 2013 Button

If your send and/or receive NeoCertified button(s) have disappeared, learn how you can re-enable them in seconds!

Disk Space Limit

Are you getting an error notifying you that your account has run out of disk space? Learn how to manage your disk space right here.

"Not the Owner of This Message" Error

See what might cause this error, and check out the steps that will allow you to open the secure email and what you can to do to prevent this from happening in the future.

Forgot Password?

See how easy it is to reset your password for your NeoCertified account.