Product Videos

See all of our product video demos, from our Outlook experience to our Cloud-Based Portal experience it’s all here!

Microsoft Outlook

See how easy it is to send secure emails in your Outlook browser. Our Secure Email for Outlook Solution is perfect for personal or business use.

Microsoft Office 365

See how easy it is to send secure emails in your Office 365 browser. Our Office 365 Encryption Solution is perfect for personal or business use.

Google/Gmail

All it takes is the click of a button to send secure in Gmail. Our Secure Email for Gmail Solution is perfect for personal or business use!

Microsoft Edge

See how easy it is to send secure emails in your Edge browser. Our Secure Email Microsoft Edge Extension is perfect for personal or business use.

Mobile App

The NeoCertified App is now available for both iOS and Android devices. Head over to the Google Play Store or App Store to get started!

Portal Experience

See how easy it is to send secure emails from our Secure Cloud-Based Portal. You can also download our Outlook Add-in directly from the portal! 

HIPAA Experience

Sending ePHI securely is a must, learn how NeoCertified can help your business maintain HIPAA compliance.

Customer Connect

Give your website visitors and clients a secure channel of communication that they can directly access.

Recipient Experience

See how easy it is for your recipients to read and respond securely to your secure emails. It’s a free and simple process!

NeoCertified Support Videos

Looking for support? Look no further, all of our general support videos are here!

Setting Up Your NeoCertified Account

Need a tutorial on setting up your account for the very first time? Watch the video to learn how to get started with NeoCertified.

Send Your First Secure Email With NeoCertified

Learn how to send your first secure email using NeoCertified, a fast and easy way to send and receive secure emails and attachments.

Install NeoCertified In Microsoft Outlook

Need to install our integrated NeoCertified secure Outlook button? Learn how to do so right here, it’s as simple as 1-2-3!

Re-enable Microsoft Outlook 2010 Add-In

If your NeoCertified send/receive buttons can no longer be seen in Outlook, learn how you can re-enable them yourself.

Setting Up Large-File Transfer (LFT)

Our Secure Large-File Transfer option, allows you to effortlessly send large files of up to 1GB in size from your device’s file manager.

Secure Email for Microsoft Outlook 2019

If your send and/or receive NeoCertified button(s) have disappeared, learn how you can re-enable them in seconds!

Disk Space Limit Error In Your NeoCertified Account

Are you getting an error notifying you that your account has run out of disk space? Learn how to manage your disk space right here.

"Not the Owner of This Message" Error NeoCertified

See what might cause this error, how to fix it, and what you can do to prevent this from happening in the future.

Forgot Password and Resetting Your Password

Follow this step-by-step approach to resetting your NeoCertified password in a matter of minutes. You can also call us at 877-613-5036.