The recipient process

See how our secure email solutions work for recipients.

Here at NeoCertified, we’ve made the recipient experience as simple as possible because honestly, who enjoys jumping through hoops just to reply to a secure email message that you’ve recently received?

As a recipient, you will be able to transition smoothly from the email notification you’ve received in your standard email inbox to reading & composing your own secure email reply directly from the NeoCertified Secure Cloud-based Portal.

Check out the short video below to see just how easy it is!

We treat our recipients just as we would our clients

Benefits for all NeoCertified recipients.


24/7 US-based tech support

All recipients have access to our customer support team to handle any issues or questions that they may have about using NeoCertified. Give us a call or send us an email to


Reply securely for free

All recipients can reply securely for free inside of the NeoCertified Secure Cloud-based Portal. When replying securely using NeoCertified, all messages sent and received are encrypted inside of the NeoCertified Secure Cloud-based Portal.


Cloud-Based Portal access

All recipients will have their own Secure Cloud-based Portal access where they can respond to secure messages they’ve received, customize their own Preferences, access Customer Support, and much more!

Ready to become a NeoCertified full user?

See how easy it is to upgrade your free recipient account and to start sending secure messages with NeoCertified today!