The Recipient Experience

See How Our Solution Works For Recipients!

How The Recipient Experience Works

Here at NeoCertified, we’ve made the recipient experience as simple as possible because honestly, who enjoys jumping through hoops just to reply to a secure email message that you’ve recently received?

As a recipient, you will be able to transition smoothly from the email notification you’ve received in your standard email inbox to reading & composing your own secure email reply directly from the NeoCertified secure portal.

Check out the short video below to see just how easy it is!


Benefits For All Recipients

24/7 Customer Support

All recipients will have access to our 100% US-based 24/7 Customer Support Team to handle any issues or questions that they may have about using NeoCertified.

Give us a call at 877-613-5036 or send us an email to

Reply Securely For Free

All recipients can reply securely for free. When replying securely, all messages sent and received will be protected and will abide by all state and national regulations that the client is required to follow.

Secure Cloud Portal Access

All recipients will have access to their own secure Cloud portal where they can customize Preferences, run Message Reports, create Folders, access Customer Support, and much more!

We treat our recipients just as we would any regular client. All recipients can take full advantage of our 24/7 US-based Customer Support Team and a plethora of great features inside the NeoCertified secure portal.

Peter Schaub

CEO & Founder, NeoCertified