Technical Specifications.

Affordable email encryption for everyone

Email encryption software made right


Tech Support

Our 24/7 US-based customer support is here to support both clients and any of your recipients, answering any questions or concerns that you may have. We can’t wait to help you get started!


Mobile Access

Our mobile-optimized secure cloud portal is ready for both tablets & smartphones, Android or iOS devices. You can send and receive secure emails from any internet-connected device, anywhere in the world.


Office 365 Integration

Integration with Microsoft Office 365 means that in your Outlook 365 application you’ll be able to send and receive secure emails with the click of a button. Our email security solutions are built for your convenience.

Our technical standards

Tech Specs
  • Certified SSAE 16 Type II Datacenters
  • NIST Certified AES 256-bit Encryption
  • Transport Layer Security Protocol Communication (TLS 1.2)
  • FIPS 140 Compliant
What versions of Outlook do we support?

We support Microsoft Outlook 2010 | 2013 | 2016 | 2019 & Office 365) all can utilize our native secure email Add-Ins.

How the technical process works from Microsoft Outlook.

When clicking the “Send Neocertified” secure Add-in within the Microsoft Outlook ribbon menu, a secure TLS session is established, which provides 256-bit encryption, the strongest commercial standard. All secure emails are encrypted in transit and at rest in our Certified SSAE 16 Type II private cloud infrastructure, with multiple geographic locations providing your organization business continuity for all of your secure email messaging.

Your recipients receive polite email notifications to enable their retrieval of your emails, without any key exchange, in a simple, yet secure, experience.

The encryption in use is both NIST certified and registered FIPS 140 compliant.

Digital audit trails for all secure NeoCertified messages.

NeoCertified offers true end-to-end encryption with digital non-repudiation functionality. This ensures that a complete audit trail is available from email to send to email receipt, including each attachment, in the form of unique digital ids for every message in a given communication thread. Users also can see when emails and/or attachments have been opened, and at what date/time those secure emails were opened.

You can set up read-receipt notifications, which will inform you that your secure email has been opened, and you can even set up notifications for emails that haven’t been opened after a specified period of inactivity.


Robust & Reliable!

“NeoCertified’s customer service is tremendous. Among all our vendors, I am continually impressed at the degree to which NeoCertified’s team surpasses my expectations.”

Robin W.
President, Corios

Our Emails Are Safe!

I know our emails are HIPAA compliant and our personal data is protected using NeoCertified’s secure email services. They are simple and affordable!

Lucy Corradini
Manager, Michael J. Aquirre, DDS Orthodontist, LLC

Ready to become HIPAA Compliant?

NeoCertified is here for all your email security needs.